Enhancing MSME Strategic Management in Digital Disruption: Lessons from Thailand and Aceh, Indonesia

Authors

  • Faisal Universitas Syiah Kuala, Indonesia
  • Muhammad Adam Universitas Syiah Kuala, Indonesia
  • Iskandarsyah Madjid Universitas Syiah Kuala, Indonesia
  • Said Musnadi Universitas Syiah Kuala, Indonesia
  • Mizan Saddaq Universitas Syiah Kuala, Indonesia

DOI:

https://doi.org/10.59653/jcsse.v4i02.2356

Keywords:

MSME strategic management, digital disruption, ASEAN collaboration

Abstract

Micro, Small, and Medium Enterprises (MSMEs) play a central role in the economies of Thailand and Indonesia, yet they face increasing pressure from digital disruption and generational shifts. This community service activity aimed to strengthen strategic management awareness through an international knowledge-sharing session conducted at a faculty of management sciences in Southern Thailand on November 5, 2025. The activity employed a classical lecture method combined with interactive discussion, focusing on digital transformation, data-driven strategy, platform competition, and generational adaptation in MSME management. Participants included lecturers and students from both countries, enabling comparative dialogue on regional MSME ecosystems. The findings indicate that participants gained enhanced understanding of digital strategy as a strategic necessity rather than an operational tool. The discussion revealed differences in digital ecosystem maturity between Thailand and Aceh, Indonesia, while also identifying shared structural challenges. The activity underscores the role of academic collaboration in translating research-based strategic concepts into context-sensitive insights and fostering future cooperation for MSME capacity strengthening within the ASEAN region.

Downloads

Download data is not yet available.

References

Bostan Ali, W., Olayinka, J. A., Alam, M. M., & Immelman, A. (2024). Assessing economic implications for micro, small and medium enterprises in Thailand post Covid-19 lockdown. Plos one, 19(2), e0294890. https://doi.org/10.1371/journal.pone.0294890.

Daties, D. R. A., & Peilouw, J. S. F. (2023). ASEAN Charter and Regional Micro, Small and Medium Enterprises Development. Balobe Law Journal, 3(2), 42-47. https://doi.org/10.47268/balobe.v3i2.1521.

Jongwanich, J., & Kohpaiboon, A. (2025). Digital Technology Adoption and the Financial Performance of SMEs: Evidence from Thailand. Asian Economic Papers, 24(1), 31-64. https://doi.org/10.1162/asep_a_00922.

Kurniadi, A., Sudarmiatin, S., & Wardana, L. W. (2024). The role of MSMEs in local economic improvement and labor absorption in Indonesia. Nusantara Economics and Entrepreneurships Journals, 333-341. https://journal.pkwuniba.com/index.php/necent/article/view/60/54

Mandasari, V., & Dewanti, M. C. (2025, October). Shaping Organizational Culture in the Face of Technological Disruption and Business Dynamics. In Proceedings of International Conference on Economics Business and Government Challenges (Vol. 8, No. 1, pp. 122-131). https://doi.org/10.33005/ic-ebgc.v8i1.153.

Maran, R. (2022). Improving Micro-, Small and Medium Enterprise’s Access to Start-up Financing in ASEAN Countries. Journal of Research, Innovation and Technologies, 1(2), 121-140. https://www.ceeol.com/search/article-detail?id=1086327.

Paikowsky, D., Payson, D., & Falkov, Y. (2025). Orchestrating Power: The Cultural–Institutional Nexus and the Rise of Digital Innovation Ecosystems in Great Power Rivalry. Systems, 13(8), 643. https://doi.org/10.3390/systems13080643.

Portuguez-Castro, M. (2025, January). Skills for the Future of Work in Times of Technological Disruption. In Business Systems Laboratory International Symposium (pp. 103-117). Cham: Springer Nature Switzerland. https://doi.org/10.1007/978-3-032-07163-7_7.

Puspitaningrum, R., Damanhur, D., Falahuddin, F., Hasibuan, A. F. H., & Agustin, S. (2021). The role of micro small medium enterprises (MSMEs) in Halal industry enhancement (Case study of MSMEs in Lhokseumawe–Aceh). Review of Islamic Economics and Finance, 4(2), 137-154. https://doi.org/10.17509/rief.v4i2.39630.

Rajesha, S., Kumar, K., & Nirmala, M. (2025). Influence of Gen Z and Millennials on the Evolution of Marketing Strategies for Sustainability. RVIM Journal of Management Research, 40-46. https://doi.org/10.70599/rvim/2025/393.

Rigo, R., Grenčíková, A., Krajčo, K., Navickas, V., & Snieška, V. (2025). Generational disparities and their impact on sectoral labour demand. Inžinerinė ekonomika, 36(2), 212-225. https://doi.org/10.5755/j01.ee.36.2.39850.

Theocharis, D., & Tsekouropoulos, G. (2025). Sustainable consumption and branding for Gen Z: How brand dimensions influence consumer behavior and adoption of newly launched technological products. Sustainability, 17(9), 4124. https://doi.org/10.3390/su17094124.

Ueasangkomsate, P. (2025). Empowering Thai SMEs through IT competency, digitalization and digital transformation for new product development. Cogent Business & Management, 12(1), 2458758. https://doi.org/10.1080/23311975.2025.2458758.

Viterouli, M., Belias, D., Koustelios, A., & Tsigilis, N. (2024). Optimizing adaptive performance: exploring organizational learning culture across generations. Journal of Chinese Human Resources Management, 15(4), 3-27. https://doi.org/10.47297/wspchrmWSP2040-800501.20241504.

Zaini, M. (2025). Digital readiness and entrepreneurial agility in tech-based MSMEs of emerging markets. Journal of Economics Management, 1(1), 15-27. https://ejournal.institutsmb.id/index.php/JGSEG/article/view/2.

Zhang, C., & U-On, V. (2024). International Management Strategy of Small and Medium Enterprises in Thailand: Challenges and Strategic Adaptation in a Globalized Economy. International Journal of Business, 13(6), 194-201. https://doi.org/10.11648/j.ijber.20241306.16.

Zuan, H., Abd Razak, M. F., & Ramli, I. M. (2024). Empowering Micro Businesses in Southeast Asia: Addressing Challenges and Harnessing Opportunities for ASEAN Economic Integration (No. PB-2024-03). https://www.eria.org/uploads/Empowering-Micro-Businesses-in-Southeast-Asia.pdf.

Downloads

Published

2026-05-01

How to Cite

Faisal, F., Adam, M., Madjid, I., Musnadi, S., & Saddaq, M. (2026). Enhancing MSME Strategic Management in Digital Disruption: Lessons from Thailand and Aceh, Indonesia. Journal of Community Service and Society Empowerment, 4(02), 133–141. https://doi.org/10.59653/jcsse.v4i02.2356