YANTI, P.; HURRIYATI, R.; DIRGANTARI, P. D. Leveraging Marketing Automation to Enhance Customer Relationship Management and Improve Management Performance in MSME B2B. Jurnal Riset Multidisiplin dan Inovasi Teknologi, [S. l.], v. 2, n. 01, p. 184–196, 2023. DOI: 10.59653/jimat.v2i01.419. Disponível em: https://risetpress.com/index.php/jimat/article/view/419. Acesso em: 7 oct. 2025.