The Influence of Employee Engagement, Social Environment, and Motivation on Performance at PT Telkom Indonesia

Authors

  • Toni Ahmad Subekti Rokania University, Indonesia
  • Fitra Mulya Rokania University, Indonesia
  • Junivar Akmal Rokania University, Indonesia
  • Nurmala Sari Rokania University, Indonesia
  • Willi Meilita Rokania University, Indonesia

DOI:

https://doi.org/10.59653/jbmed.v3i01.1348

Keywords:

Selected:Employee Engagement, Social Environment, Motivation, Performance

Abstract

This research aims to determine the influence of Employee engagement (X1), Social Environment (X2), and Motivation (X3) on Employee Performance (Y). The total number of respondents was 53 respondents. The analysis used in this research is multiple linear regression. The results show that employee engagement positively and significantly affects employee performance, with a regression coefficient of 1.362. In contrast, motivation has a regression coefficient of 0.453 and a positive and significant effect. However, the Social Environment has a negative effect on employee performance, with a regression coefficient of -0.200. In addition, the interaction between employee engagement and motivation showed a more significant effect, indicating that combining these factors effectively improves performance. The study also found that social environment had a negative influence. Among the three independent variables consisting of employee engagement (X1), social environment (X2), and motivation (X3), the dominant influence on employee performance (Y) is Motivation (X2) because the highest t-count value is 1,362. Another result is that employee engagement (X1), social environment (X2), and motivation (X3) can explain the employee performance variable (Y) by 43.7%, while the rest explains other variables not examined in this research by 56.3%. The implication of this study is the importance of integrating comprehensive programs to improve employee engagement and work motivation enhancement strategies to improve overall employee performance.

Downloads

Download data is not yet available.

References

Anuraga, K. A., Suwendra, I. W., & Bagia, I. W. (2016). Pengaruh kompensasi dan lingkungan kerja sosial terhadap kinerja karyawan. e-Journal Bisma Universitas Pendidikan Ganesha.

Awan, A. G. (2015). Impact of working environment on employee’s productivity: A Case study of Banks and Insurance Companies in Pakistan. European Journal of Business and Management.

Damayanti, A. P., Susilaningsih, & Sumaryati, S. (2013). Pengaruh motivasi dan budaya organisasi terhadap kinerja Karyawan di PT. LBUM. Jupe UNS, 155-168.

Ghazali, I. (2011). Aplikasi analisis multi variate dengan program IBM SPSS 19 edisi kelima. Semarang: Universitas Dipenegoro.

Holid, A., & Meilani, I. R. (2018). Pengaruh Lingkungan Kerja Sosial terhadap Kinerja Karyawan Direktorat Akademik di sebuah Perguruan Tinggi di Indonesia. Jurnal Pendidikan Manajemen Perkantoran, Vol.1_No.2_hal. 55-62.

Lewiuci, P. G., & Mustamu, R. H. (2016). Pengaruh employee engagement terhadap kinerja karyawan pada perusahaan keluarga produsen senapan angin.

Macey, W. H. (2009). Employee Engagement. Malden, MA: Wiley-Blackwell.

Macey, W. H., & Scheinder, B. (2008). The Meaning of Employee Engagement. Industrial and Organizational Psychology, 3-30.

Mangkunegara, A. P. (2015). Sumber Daya Manusia Perusahaan. Cetakan Kedua belas. Bandung: Remaja Rosdakarya.

Markos, S. (2010). Employee Engagement: The Key to Improving Performance. International Journal of Business and Management, 89-96.

Martoyo, K. k. (1994). Manajemen Sumber Daya Manusia Edisi Ketiga. Yogyakarta: BPFE-Yogyakarta.

Mathis, R. L., & jackson, J. H. (2001). Manajemen Sumber Daya Manusia Edisi kesembilan. Jakarta: Penerbit Salemba Empat.

Moeheriono. (2014). Pengukuran Kinerja Berbasis Kompetensi Edisi Revisi. Depok: PT Rajagrafindo Persada.

Murty, W. A., & Hudiwinarsih, G. (2012). Pengaruh kompensasi dan lingkungan kerja sosial terhadap produktivitas karyawan. The Indonesian Accounting Review, 215 – 228.

Natalia, J., & Rosiana, E. (2017). Analisa pengaruh employee engagement terhadap kinerja karyawan dan turnover intention di Hotel D’season Surabaya.

Nitesemito, A. S. (2002). Manajemen personalia. Jakarta: Ghalia Indonesia.

Norianggono, Y. C., Hamid, D., & Ruhana, I. (2014). Pengaruh lingkungan kerja fisik dan non fisik terhadap kinerja karyawan (studi pada karyawan PT. Telkomsel area iii jawa-Bali Nusra di Surabaya). Jurnal Administrasi Bisnis (JAB).

Pangarso, A., & Ramadhyanti, V. (2015). Pengaruh Lingkungan Kerja Non Fisik terhadap Kepuasan Kerja Dosen Tetap Studi pada Fakultas Komunikasi dan Bisnis Universitas Telkom Bandung.

Permansari, R. (2013). Pengaruh Motivasi dan Lingkungan Kerja terhadap Kinerja Karyawan PT Augrah Raharjo Semarang. Management Analysis Journal.

Rahmawanti, N. P., Swasto, B., & Prasetya, A. (2014). Pengaruh lingkungan kerja terhadap kinerja karyawan Studi pada Karyawan Kantor Pelayanan Pajak Pratama Malang Utara. Jurnal Administrasi Bisnis (JAB).

Rahmawati, A., Fajarwati, & Fauziyah. (2015). Statistika Teori dan Praktek Edisi III. Universitas Muhammadiyah Yogyakarta: Prodi Manajemen.

Rashid, H. A., Assad, A., & Ashraf, M. M. (2011). Factors Persuading Employee Engagement and Linkage of EE to Personal & Organizational Performance. Interdisciplinary journal of contemporary research in business.

Rivai, V. (2004). Manajemen Sumber Daya Manusia untuk Perusahaan Dari Teori Ke Praktik. Jakarta: PT Rajagrafindo Persada.

Robbins, S. P., & Coulter, M. (2010). Manajemen Edisi Kesepuluh Jilid 2. Jakarta: Penerbit

Saks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of Managerial Psychology, 601-619.

Schaufeli, W. B., & Bakker, A. B. (2004). Job demans, job resources and their relathionship with burnout and engagement: a multi-sample study. Journal of Organizational Behavior, 293-315.

Sedarmayanti. (2009). Sumber Daya Manusia dan Produktivitas Kerja. Bandung: Cv Mondar Maju.

Sekaran, U. (2006). Metodologi Penelitian untuk Bisnis. Edisi Keempat. Jakarta: Salemba Empat.

Siagian, S. P. (2015). Manajemen Sumber Daya Manusia. Jakarta: Bumi Aksara.

Simanjuntak, S., & Tobing, S. J. (2017). Pengaruh Motivasi dan Budaya organisasi terhadap Kinerja di PT. LBUM. Fundamental Manejemen Jurnal, Volume:2 No.2.

Siswono , D., & Sim. (2016). Pengaruh employee engagement terhadap kinerja karyawan di rodex travel surabaya. 374-380.

Tjahjono, H. K. (2009). Manajemen Kinerja. Yogyakarta: Visi Solusi Madani. Wibowo. (2008). Manajemen Kinerja. Jakarta: PT Raja Grafindo Persada.

Wijaya, T., & Andreani, F. (2015). Pengaruh Motivasi dan Kompensasi terhadap kinerja karyawan pada PT Sinar Jaya Abadi Bersama.

Zameer, H., Ali, S., Nisar, W., & Amir, M. (2014). The Impact of the Motivation on the Employee’s Performance in Beverage Industry of Pakistan. International Journal of Academic Research in Accounting, Finance and Management Sciences.

Downloads

Published

2025-01-11

How to Cite

Subekti, T. A., Mulya, F., Akmal, J., Sari, N., & Meilita, W. (2025). The Influence of Employee Engagement, Social Environment, and Motivation on Performance at PT Telkom Indonesia. Journal of Business Management and Economic Development, 3(01), 192–201. https://doi.org/10.59653/jbmed.v3i01.1348