Public Relation Strategy Analysis in Maintaining Image of PT Pos Indonesia (Persero)

Authors

  • Johni Eka Putra Universitas Pendidikan Indonesia
  • Siska Armawati Sufa Universitas Dr. Soetomo Surabaya
  • Susie Perbawasari Universitas Padjadjaran Bandung
  • Garry Brumadyadisty Universitas Katolik Widya Mandala Surabaya
  • Wildan Krisnarwanto Waranu Shany Universitas Dr. Soetomo Surabaya

DOI:

https://doi.org/10.59653/jbmed.v2i02.749

Keywords:

Public Relations Strategies, Corporate Image, Dynamic Business Landscape, Public Opinion, Media Adaptability

Abstract

This scientific article delves deeply into the analysis of Public Relations (PR) strategies employed by PT Pos Indonesia (Persero), with a critical focus on strengthening corporate image. In the dynamic business landscape, a positive image is crucial for organizational success. The research adopts a comprehensive approach with descriptive qualitative analysis to evaluate the effectiveness of PT Pos Indonesia (Persero) PR initiatives. The study highlights the alignment of PR strategies with organizational goals, assessing their impact on shaping public opinion, and strengthening relationships with stakeholders. Exploration of the integration of traditional and digital communication channels is conducted to assess PT Pos Indonesia (Persero) adaptability in the evolving media landscape. Furthermore, the research tests crisis communication protocols to evaluate the organization's readiness in facing reputational risks. Drawing on theoretical frameworks and industry best practices, this article aims to provide insights into the strategic nuances of maintaining a positive corporate image. It offers practical recommendations for PT Pos Indonesia (Persero) and similar organizations. This research not only contributes to the scholarly understanding of PR strategies in the corporate realm but also serves as a valuable resource for practitioners and decision-makers striving to refine their communication tactics for sustained positive public perception.

Downloads

Download data is not yet available.

References

Aditya, Yunitaninggrum, W., & Novi, Y. (2023). Jurnal Performa Olahraga PENGARUH METODE LATIHAN DRILL TERHADAP KETEPATAN PASSING FUTSAL Informasi Artikel Keyword : Penulis Korespondensi : Jurnal Performa Olahraga. 08(2017), 8–16. http://performa.ppj.unp.ac.id/index.php/kepel%0APengaruh

Aini, K. N. (2023). Analisis Strategi Marketing Public Relations Pt . Pos Indonesia ( Persero ) Dalam Pembentukan Citra Perusahaan Analysis of Pt . Pos Indonesia ( Persero ) Public Relations Marketing Strat ... June.

Akbar, A. A., & Umer, S. (2023). Public Relations Marketing Strategy In Improving Product Brand Image Through Instagram (@Wings_indonesia). Sinergi International Journal of Communication Sciences, 1(1), 55–63. https://doi.org/10.61194/ijcs.v1i1.20

Arsya, E. B., & M.E. Fuady. (2023). Strategi Public Relations PT. Pos Indonesia (Persero) dalam Mempertahankan Reputasi di Era Digital. Bandung Conference Series: Public Relations, 3(1), 373–378. https://doi.org/10.29313/bcspr.v3i1.7134

Betari, R., & Tresna, W. (2023). Strategi Public Relations dalam Memperkenalkan Kereta Cepat Jakarta - Bandung. Bandung Conference Series: Public Relations, 3(2), 654–661. https://doi.org/10.29313/bcspr.v3i2.8584

Dewi, A. O., & Suherman, M. (2022). Strategi Public Relations dalam Mempertahankan Citra Positif. Bandung Conference Series: Public Relations, 2(2). https://doi.org/10.29313/bcspr.v2i2.4182

Engelstad, F., Larsen, H., Rogstad, J., & Steen-Johnsen, K. (2017). Institutional change in the public sphere: Views on the nordic model. In Institutional Change in the Public Sphere: Views on the Nordic Model (Issue September 2020).

Forbes. (2017). 13 Golden Rules Of PR Crisis Management. https://www.forbes.com/sites/forbesagencycouncil/2017/06/20/13-golden-rules-of-pr-crisis-management/?sh=33753c71bcf3

Habsy, B. A. (2017). Seni Memehami Penelitian Kuliatatif Dalam Bimbingan Dan Konseling : Studi Literatur. JURKAM: Jurnal Konseling Andi Matappa, 1(2), 90. https://doi.org/10.31100/jurkam.v1i2.56

Hamali, S., R., A., Zafar, T. S., Handoko, Y., Sarjana, I. W., & Saputra, D. (2023). METODOLOGI PENELITIAN MANAJEMEN: Pedoman Praktis & Penulisan Karya Ilmiah Ilmu Manajemen. PT. Sonpedia Publishing Indonesia.

Harahap, D. P., & Chatamallah, M. (2022). Peran Public Relations PT. Pos Indonesia dalam Memantau Opini Publik. Bandung Conference Series: Public Relations, 2(1), 313–318. https://doi.org/10.29313/bcspr.v2i1.1155

Hibathu, N. (2023). Decoding corporate communications: Functions, goals and skills. https://sproutsocial.com/insights/what-is-corporate-communications/

Irwanti, M., Sufa, S. A., Horri, M., Mulyono, A., & Aprilia, I. (2021). Dinamika Public Relations dalam Komunikasi Korporat di Indonesia Pasca Pandemi Covid-19. Jurnal Ilmu Komunikasi Andalan, 4(1), 53–54. https://jurnal.unma.ac.id/index.php/jika/

Jantidijanto, D. S. (2023). Strategi komunikasi melalui media sosial Instagram dalam meningkatkan Brand Image: Studi deskriptif pada akun media sosial Instagram@ gvfi_id. Doctoral Dissertation.

Keyhole. (2023). 7 Steps For Effective PR Crisis Management In 2024. https://keyhole.co/blog/pr-crisis-management/

Ksenia, A. (2023). Effective Stakeholder Engagement Strategies For Business Success: Key Stakeholders, Roles, And Communication Methods. https://prnews.io/blog/effective-stakeholder-engagement.html

Kusnadi, F. N. (2018). Strategi public relations PT. Pos Indonesia (Persero) dalam membangun citra perusahaan. Bachelor’s Thesis.

Lovis, K. (2020). Aktivitas Public Relations dalam Mengelola Citra di Industri Financial Technology. Ultimacomm: Jurnal Ilmu Komunikasi, 12, 285–300. https://doi.org/10.31937/ultimacomm.v12i2.1639

McCombes, S. (2023). Descriptive Research | Definition, Types, Methods & Examples. https://www.scribbr.com/methodology/descriptive-research/

Nurnisya, F., Saad, S. B., Ahmad, M., & Rahman, A. (2021). Police’s Public Relations to Enhance Mutual Understanding in Indonesia. Jurnal ASPIKOM, 6(1), 136–149.

Oktarina, A. (2019). Strategi Public Relations Dalam Mempertahankan Citra Positif Dprd Kabupaten Rejang Lebong. Doctoral Dissertation.

Pranabella, P. G., & Durinta, P. (2021). Strategi Hubungan Masyarakat Dalam Menciptakan Citra Perusahaan. Jurnal Syntax Transformation, 2(8), 1160–1178.

Putera, R. A., & Swarnawati, A. (2023). The Role of Public Relations PT. Garuda TBK Indonesia in Maintaning Corporate Image During The COVID 19 Pandemic. Jurnal Infokum, 11(2), 91–99. http://infor.seaninstitute.org/index.php/infokum/index

Ridwan, M., AM, S., Ulum, B., & Muhammad, F. (2021). Pentingnya Penerapan Literature Review pada Penelitian Ilmiah. Jurnal Masohi, 2, 42. https://doi.org/10.36339/jmas.v2i1.427

Sailendra, D., Handayani, H. T., & Mediana, N. A. (2023). ANALISIS PENGUTIPAN SUMBER PUSTAKA DALAM SEBUAH PENELITIAN. Pendas: Jurnal Ilmiah Pendidikan Dasar, 08(3), 5857–5867.

Satira, U., & Hidriani, R. (2021). Peran Penting Public Relations Di Era Digital. Sadida: Islamic Communications Media Studies, 1(1), 179–202.

Silviani, I. (2020). Public relations sebagai solusi Komunikasi Krisis. Scopindo Media Pustaka.

Sirisilla, S. (2023). Bridging the Gap: Overcome these 7 flaws in descriptive research design. https://www.enago.com/academy/descriptive-research-design/

Widarso, B. K., & Krisprimandoyo, D. A. (2023). The Effect of Service Quality, Reputation, and Perceived Price on Purchase Decisions with Customer Satisfaction as an Intervening Variable (Study on Parents of Students at Ciputra School Surabaya). Sinergi : Jurnal Ilmiah Ilmu Manajemen, 13(2), 83–94. https://doi.org/10.25139/sng.v13i2.7103

Widijanta, T. P. (2023). Strategi Public Relations PT. Adaro Indonesia Dalam Mempertahankan Citra Positif Perusahaan. Jurnal Pendidikan Tambusai, 7(3). https://doi.org//doi.org/10.31004/jptam.v7i3.9788

Zakariah, M. A., Vivi, A., & Zakariah, K. M. (2020). METODOLOGI PENELITIAN KUALITATIF, KUANTITATIFGARUDA TBK INDONESIA IN MAINTAINING CORPORATE IMAGE DURING THECOVID 19 PANDEMIC. JURNAL INFOKUM, 11(2).

Downloads

Published

2024-03-27

How to Cite

Putra, J. E., Sufa, S. A., Perbawasari, S., Brumadyadisty, G., & Shany, W. K. W. (2024). Public Relation Strategy Analysis in Maintaining Image of PT Pos Indonesia (Persero). Journal of Business Management and Economic Development, 2(02), 797–813. https://doi.org/10.59653/jbmed.v2i02.749

Issue

Section

Articles

Most read articles by the same author(s)