Exploring the Influences of Cutting-Edge Technologies on Operational Efficiency, Productivity, and Financial Profitability in Afghanistan's Tourism Sector
DOI:
https://doi.org/10.59653/jimat.v2i01.417Keywords:
Cutting-edge Technologies, Afghanistan's Tourism Industry, Structural Equation Modeling (SEM), Technology Integration Dynamics, Operational Efficiency in Tourism, Challenges in Technology Adoption, Financial ProfitabilityAbstract
This comprehensive study investigates the transformative impact of cutting-edge technologies Block-chain, Artificial Intelligence (AI), Augmented Reality (AR), and the Internet of Things (IoT) on Afghanistan's tourism industry. Employing Structural Equation Modeling (SEM) and a purposive sampling method, data was collected from 21 tourism agencies and 79 stakeholders across diverse provinces. The mixed-methods approach, combining quantitative and qualitative data, ensures a holistic understanding of technology integration dynamics. Ethical considerations, encompassing informed consent and participant anonymity, were paramount. Empirical findings consistently reflect positive perceptions regarding the technologies' transformative influence. Descriptive statistics underscore their significant impact on operational efficiency, productivity, collaboration, and financial profitability in Afghanistan's tourism sector. One-Sample T-Tests confirm a statistically significant increase in collaboration with stakeholders, while also highlighting challenges in adopting advanced technologies. Contributing valuable insights, the study provides tailored recommendations for Afghan tourism, including strategic technology adoption, capacity building, public-private partnerships, cybersecurity prioritization, community engagement promotion, and continuous monitoring and evaluation. Bridging academia and industry, these recommendations offer practical guidance. In conclusion, this research not only advances theoretical understanding but also furnishes actionable strategies for tourism agencies to strategically leverage cutting-edge technologies in Afghanistan. The study advocates for ongoing research to explore evolving technologies and their sustained impact on the dynamic global tourism landscape, ensuring continuous adaptation and growth.
Downloads
References
Ahituv, N. and Giladi, N. (2006), Business Success and Information Technology knowledge and Learning International Conference, Yildiz Technical University,Turkey, pp.64-68.
Albino, V., Berardi, U., & Dangelico, R. M. (2015). Smart cities: Definitions, dimensions, performance, and initiatives. Journal of Urban Technology, 22(1), 3-21. https://doi.org/10.1080/10630732.2014.942092
Anita, T. L., Wijaya, L., Sarastiani, A., & Kusumo, E. (2021). Smart tourism experiences: Virtual tour on museum. In Proceedings of the International Conference on Industrial Engineering and Operations Management (pp. 4596-4605).
Ayeh, J. K. (2018). Distracted gaze: Problematic use of mobile technologies in vacation contexts. Tourism Management Perspectives, 26, 31-38. https://doi.org/10.1016/j.tmp.2018.01.002
Batat, W., & Hammedi, W. (2023). The extended reality technology (ERT) framework for designing customer and service experiences in phygital settings: A service research agenda. Journal of Service Management, 34(1), 10-33. https://doi.org/10.1108/JOSM-08-2022-0289
Boes, K., Buhalis, D., & Inversini, A. (2016). Smart tourism destinations: Ecosystems for tourism destination competitiveness. International Journal of Tourism Cities, 2(2), 108-124. https://doi.org/10.1108/IJTC-12-2015-0032
Bogicevic, V., Bujisic, M., Bilgihan, A., Yang, W., & Cobanoglu, C. (2017). The impact of traveler-focused airport technology on traveler satisfaction. Technological Forecasting and Social Change, 123, 351-361. https://doi.org/10.1016/j.techfore.2017.03.038
Borenstein, M., Hedges, L. V., Higgins, J. P. T., & Rothstein, H. R. (2009). Introduction to meta-analysis. John Wiley & Sons, Ltd. https://doi.org/10.1002/9780470743386
Brown, A., Jones, B., & Williams, C. (2021). Technology infrastructure and digital learning platforms: A review of the literature. Journal of Educational Technology Research, 9(2), 23-38.
Buhalis, D. (2019). Technology in tourism-from information communication technologies to eTourism and smart tourism towards ambient intelligence tourism: A perspective article. Tourism Review, 75(1), 267-272. https://doi.org/10.1108/TR-06-2019-0258
Buhalis, D., & Amaranggana, A. (2013). Smart tourism destinations. In Z. Xiang & I. Tussyadiah (Eds.), Information and communication technologies in tourism 2014 (pp. 553-564). Springer International Publishing. https://doi.org/10.1007/978-3-319-03973-2_40
Buhalis, D., & Amaranggana, A. (2015). Smart tourism destinations enhancing tourism experience through personalisation of services. In A. Tussyadiah & A. Inversini (Eds.), Information and communication technologies in tourism 2015 (pp. 377-389). Springer. https://doi.org/10.1007/978-3-319-14343-9_28
Fazil, A. W., Hakimi, M., Sajid, S., Quchi, M. M., & Khaliqyar, K. Q. (2023). Enhancing Internet Safety and Cybersecurity Awareness among Secondary and High School Students in Afghanistan: A Case Study of Badakhshan Province. American Journal of Education and Technology, 2(4), 50–61. https://doi.org/10.54536/ajet.v2i4.2248
Gulzar, S., & Kundi, G. M. (2021). The role of social media in supporting digital learning.
H. Kim, C. Koo, & N. Chung. (2021). The role of mobility apps in memorable tourism experiences of Korean tourists: Stress-coping theory perspective. Journal of Hospitality and Tourism Management, 49, 548-557. https://doi.org/10.1016/j.jhtm.2021.11.003
Hakimi, M., Fazil, A. W., Khaliqyar, K. Q., Quchi, M. M., & Sajid, S. (2024). Evaluating The Impact of E-Learning on Girl’s Education in Afghanistan: A Case study of Samangan University. International Journal of Multidisciplinary Approach Research and Science, 2(01), 107-120.
Karjaluoto, H, Mattila, M. and Pento T., (2007). Electronic banking in Finland: Consumer beliefs and reaction to a new delivery channel, Journal of Financial Services Marketing, Vol. 6, No. 4 Pg. 346-361.
Krisna, D. F., Handayani, P. W., & Azzahro, F. (2019). The antecedents of hashtag and geotag use in smart tourism: Case study in Indonesia. Asia Pacific Journal of Tourism Research, 24(12), 1141-1154. https://doi.org/10.1080/10941665.2019.1665559
Malik, M., et al. (2021). Influence of digital learning on task engagement among university students. Journal of Educational Technology and Society, 24(1), 1-12.
Pitt, L. F., Watson, R. T., &Kavan, C. B. (2009). Service quality: A measure of information systems effectiveness. MIS Quarterly.
Suanpang, P., Netwong, T., & Chunhapataragul, T. (2021). Smart tourism destinations influence a tourist's satisfaction and intention to revisit. Journal of Management Information and Decision Sciences, 24(1), 1-10.
Tlili, A., Essalmi, F., Jemni, M., & Kinshuk. (2020). Mobile learning: A review of recent research. Journal of Computers in Education, 7(1), 1-11.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Musawer Hakimi, Abdul Wajid Fazil, Samer Hakimi, Faiz Mohamamd Hakimi, Khairullah Najieb
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).