Appeals And Complaints
|Due to our commitment to ensuring fairness, transparency, and adherence to the highest standards in the publication process, we at the Pancasila International Journal of Applied Social Science value feedback from our authors, reviewers, and readers, and take any appeals or complaints seriously. The following process outlines how appeals and complaints will be handled:|
|Appeals Process for Manuscript Decisions:|
|If an author disagrees with the decision on their submitted manuscript, they may submit an appeal to the editorial office. The appeal must be based on one or more of the following grounds:
|Authors who wish to lodge an appeal must do so within 15 days of receiving the decision letter. The appeal should be submitted in writing to the editorial office at email@example.com. The appeal should include the following information:
|The appeals will be reviewed by the Editorial Board and, if necessary, external experts who were not involved in the initial decision-making process. The appeal evaluation process will be handled promptly, but the time frame may vary depending on the complexity of the case.|
|Following the appeals evaluation, the Editorial Board will make a final decision regarding the manuscript. The possible outcomes of the appeal are:
|For complaints related to editorial misconduct, plagiarism, unethical behavior, or any other concerns about the journal’s policies or practices, individuals may submit a formal complaint to the editorial office at firstname.lastname@example.org. Complaints should include a detailed description of the issue and any supporting evidence.|
|Complaints will be thoroughly investigated by the Editorial Board. The investigation process may involve contacting relevant parties and experts to gather information. The complainant will be informed about the progress of the investigation and the outcome.|
|All appeals and complaints will be treated with strict confidentiality. Information provided during the process will only be accessible to those directly involved in evaluating the appeal or addressing the complaint.
Our commitment to maintaining the integrity of the Pancasila International Journal of Applied Social Science includes a fair and transparent appeals and complaints process. We welcome feedback from all stakeholders and use it to continuously improve our publication practices and uphold the highest ethical standards.
|Pancasila International Journal of Applied Social Science